Customer support and online services

Efficiency and cost savings define the success of your business and we’re determined to go above and beyond.

You can contact us via our Customer Service team and or your dedicated Account Manager. Our Customer Service teams are available between 8:00am – 7:00pm AEST, Monday to Friday. We handle orders and queries by:

Our online ordering system offers the convenience of 24/7 secure ordering. NetXpress also allows you to manage your activity; viewing stock on hand and order history, to setting up built-in approvals and budget controls. Contact the NetXpress team, click here for the online help or visit the FAQ page

If your organisation would like to start purchasing products with Staples Advantage, please visit become a customer page. All you need to do is complete the form with a few details about your business and a Staples representative will be in touch with you shortly.

If your organisation is already a customer of Staples Advantage, and you would like to register for a new user profile, visit our ‘I need a login’ page to request a new login.

Account Management

Account Management teams are ready to discuss and deliver tailored solutions to streamline your procurement needs and reduce your business costs. If your business needs call for it, you’ll receive a dedicated Account Manager to provide a single point of contact for your organisation.


We can seamlessly integrate your organisation’s existing procurement system with our own. This allows you to create orders, approve them internally using your organisation’s procurement system, and send them to us electronically.

Not a customer yet? Get started now

If you’re interested in doing business with us or would just like to learn more, please complete our contact us form and one of our Account Managers will contact you shortly. Or to browse our wide product range click here.